May 2021 Newsletter – Cloud-to-Cloud Backup & Microsoft Outlook Outage

Microsoft Outlook Outage

On May 11th, some of you experienced Outlook not showing all your text and/or pictures in emails. Microsoft confirmed they experienced an outage with desktop installations of Outlook. The issue should be fully resolved now. This appeared to be a side effect of a faulty software patch. If you are still experiencing an issue with Outlook, restart the application and it should be back to normal.

Less than 46% of organizations have evaluated their business continuity risks concerning cloud solutions.

Cloud-to-Cloud Backup

Business is rapidly moving to the cloud to realize greater employee productivity. There are now more than 200 million monthly active commercial users of Microsoft 365. However, most companies do not backup their Microsoft 365 emails and documents. This can put the company and its employees at significant risk. Data is now the lifeblood of any company and without backup, data in the cloud can still be lost or held ransom due to security threats or human error. In addition, compliance requirements often require data be securely retained for an extended period of time. There are two things most people don’t realize about Microsoft 365:

  1. Microsoft does not guarantee against data loss, and
  2. Your Microsoft 365 account can be hacked

Microsoft Services Agreement Quote

Top Five Reasons Companies Back Up Microsoft 365

  • Security – 37%
  • Compliance – 31%
  • Microsoft SLA – 14%
  • Human Error – 13%
  • Malicious Employee – 5%

Anytime, anywhere access to your cloud data comes with a cost – hackers can share that same access too. Per Microsoft, one of the most common security support requests is for assistance remediating account compromise. By default, Microsoft 365 retains emails for 14-days after deletion and up to a maximum of 30-days. This policy means data can be permanently lost due to accidental or malicious deletion and can also violate compliance requirements.

Our Solution

IntegriCom’s DataProtect360 (DP360) cloud-to-cloud backup solution backs up and protects Microsoft 365 data. DP360 provides complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams. DP360 supports cloud-to-cloud backup directly from Microsoft 365 to the DP360 Cloud. Given the critical nature of business data, companies need a secure second cloud option so they are not 100% dependent on Microsoft for data security. The DP360 Cloud supports HIPAA, SOC-2, and GDPR.

Author: IntegriCom

IntegriCom delivers Reliable IT Services for business. Following a process that has been proven over decades, our clients gain peace of mind as we fully manage their IT—from cybersecurity and cloud services to networks, computers, and telephone systems.